KnowMyOwner Privacy Notice

KnowMyOwner understands the importance of your personal information and privacy. KnowMyOwner also recognizes and appreciates the sensitivity of how your information is collected, processed and shared. KnowMyOwner expects your trust that we will deal with your information with sensibility and utmost integrity.

By Using our website, and service, you are consenting to the practices mentioned in this Privacy Notice.

What information of a user does Know My Owner collect and store?

  • Information You Give Us:
    We collect and store whatever information you give us. You may choose not to give us certain information but you may not be able to use our services to the fullest on doing so.

  • Automatic Information:
    We automatically store certain information based on your behaviour on our website. This includes your selections and choices. We also will store unique identifiers to give you a more personalized experience and for us to recognize you as a user automatically in the future. We also store this data in cookies so that it can be used later.

  • Information from Other Sources:
    We might use information from other sources such as social media, or APIs such as Google to complete our services and identify needed information

For What Purposes Does KnowMyOwner use your information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our users. The information you provide is used for:

  • Provide, troubleshoot, and improve KnowMyOwner
    We use your personal information to enable you on our platform and improve your experience. Your information is used for recommendations and personalizing your experience as well.

  • Comply with legal obligations.
    We collect and use your personal information to comply with laws, if needed.

  • Communicate with you.
    We use your personal information to communicate with you in relation to KnowMyOwner and/or its sponsors.

  • Advertising.
    We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. We also do not release your data to any sponsor or advertiser.

  • Fraud Prevention.
    We use personal information to prevent and detect fraud and abuse in order to protect the security of our clients, KnowMyOwner and others.

  • Verifying behaviour.
    We use your information to identify that you’re a real person and not a robot. We also use it to avoid and curb spam.

What About Cookies and Other Identifiers?

We use cookies, pixels, and other technologies (collectively "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

  • Recognizing you when you sign-in to our services. This allows us to provide you with content recommendations, display personalized content, and provide other customized features and services.
  • Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences for interest-based ads here and other preferences in your user account settings.
  • Conducting research and diagnostics to improve KnowMyOwner content and services.
  • Preventing fraudulent activity.
  • Improving security.
  • Delivering content, including ads.
  • Reporting. This allows us to measure and analyze the performance of our services.

KnowMyOwner's cookies allow you to take advantage of some of KnowMyOwner's essential features. For instance, if you block or otherwise reject our cookies, you won’t be able to submit reviews or read reviews.

Approved third parties may also set cookies when you interact with KnowMyOwner Services. Third parties include providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of KnowMyOwner.

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

Does KnowMyOwner Share Your Personal Information?

Information about our users is an important part of our business, and we are not in the business of selling our users' personal information to others. We might use third part software to store our data and maintain them in an orderly fashion.

  • Transactions involving Third Parties:
    We make available to you services provided by third parties. You can tell when a third party is involved in your transactions, and we share users' personal information related to those transactions with that third party.

  • Third-Party Service Providers:
    We employ other companies and individuals to perform functions on our behalf. Examples include processing payments, removing repetitive information from user lists, analyzing data, providing marketing assistance, and transmitting content. They have access to personal information needed to perform their functions, but may not use it for other purposes.

  • Business Transfers:
    As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that KnowMyOwner.com or substantially all of its assets are acquired, user information will of course be one of the transferred assets.

  • Protection of KnowMyOwner and Others:
    We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of KnowMyOwner, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

What About Advertising?

  • Third-Party Advertising and Links to Other Websites:
    KnowMyOwner Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.

  • Use of Third-Party Advertising Services:
    We provide ad companies with information that allows them to serve you with more useful and relevant KnowMyOwner ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

You can access your information, including your name, address, payment options and profile information in your account settings. Click here for a list of examples that you can access.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our KnowMyOwner Services also include settings that provide you with options as to how your information is being used.

  • As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the KnowMyOwner Services.
  • You can add or update certain information on pages such as those referenced in What Information Can I Access? When you update information, we usually keep a copy of the prior version for our records.
  • The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies allow you to take advantage of some essential features of KnowMyOwner Services, we recommend that you leave them turned on.
  • Most devices provide users with the ability to change device permissions (e.g., disable/access location services). For most devices, these controls are located in the device's setting menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.

Are Children Allowed to Use KnowMyOwner Services?

KnowMyOwner Services are not intended for use by children under the age of 13. If you are under 13, you may not sign up for KnowMyOwner Services or submit information about yourself to KnowMyOwner.

Conditions of Use, Notices, and Revisions

If you choose to use KnowMyOwner Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Washington.

If you have any concern about privacy at KnowMyOwner, please send us a thorough description to our customer service team, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us When You Use KnowMyOwner Services

You provide information to us when you:

  • Search for information on KnowMyOwner Services;
  • Subscribe to KnowMyOwner Services;
  • Stream, view, or use content on a device or through a service or application on a device;
  • Provide information in your user account (and you might have more than one if you have used more than one e-mail address when using KnowMyOwner Services) or on your KnowMyOwnerPro name page;
  • Configure your settings on, provide data access permissions for, or interact with KnowMyOwner Services;
  • Submit content contributions, reviews and comments
  • Communicate with us by email;
  • Complete a questionnaire or a promotional entry form;
  • Vote in a poll;
  • Upload images or videos;
  • Participate in on-site forums;
  • Employ our notification services.

As a result of those actions, you might supply us with such information as:

  • Identifying information such as your name, e-mail address, physical address, and phone number;
  • Payment information;
  • Your age;
  • Your gender;
  • Your location information;
  • Your IP address;
  • Content of reviews, posts to on-site forums, and e-mails to us;
  • Personal description and photographs you submit about yourself;
  • Images and videos uploaded to KnowMyOwner Services; and
  • Information and documents regarding identity (e.g., driver's license numbers).

Automatic Information

Examples of the information we collect and analyze include:

  • The internet protocol (IP) address used to connect your computer to the internet;
  • Login, e-mail address, and password;
  • The location of your device or computer;
  • Internet service provider
  • KnowMyOwner Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences, location of your device running an application);
  • Version and time zone settings;
  • Purchase and content use history;
  • The full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; content you viewed or searched for; and
  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information You Can Access

Examples of information you can access through KnowMyOwner Services include:

  • Personally identifiable information (including name, e-mail, and password);
  • Payment methods;
  • e-mail notification settings;
  • Your content contributions reviews and comments
  • Profile information associated with your KnowMyOwner accounts
  • Images uploaded to KnowMyOwner Services.

Additional information collected from Owner:

To verify ownership of a particular home, we will need ownership details such as electricity bill or deed of ownership of the said location. This won’t always be necessary and will be applied at the discretion of KnowMyOwner.